Privacy & Security Policy

This policy explains how Apollo Air Conditioning and Refrigeration handles information collected through this website. It applies only to information gathered on this site and covers:

1. What personal information we collect, how it is used, and who it may be shared with.
2. The choices available to you regarding your data.
3. The steps we take to protect your information from misuse.
4. How you can review or correct information we hold about you.

Information Collection, Use, and Sharing

Apollo Air Conditioning and Refrigeration is the sole owner of the information collected through this site. We collect information only when you choose to provide it — for example, by email, a contact form, or a phone call. We do not sell or rent this information to any third party.

We use the information you provide to respond to your inquiry or request. We do not share your information outside our company except where necessary to complete a service you've requested (for example, coordinating a parts order). Opt-in information for text messaging is never shared with third parties.

Unless you tell us otherwise, we may occasionally contact you by email about seasonal specials, new services, or updates to this policy.

Your Access to and Control Over Your Information

You can opt out of future communications from us at any time. Contact us using the phone number or "Contact Us" link on our website to:

• See what information we have on file for you, if any.
• Correct or update that information.
• Request that we delete information we hold about you.
• Raise any concern about how your information is used.

Security

We take reasonable precautions to safeguard your information, both online and offline. Sensitive information (such as payment details) submitted through our website is encrypted in transit. You can confirm this by checking for a lock icon and "https" in your browser's address bar.

Offline, access to personally identifiable information is limited to employees who need it to do their jobs — for example, scheduling or billing staff — and the systems where this data is stored are kept secure.

If you believe we are not honoring this policy, please contact us right away by phone at 813-557-2905 or through the "Contact Us" link on our website.

SMS/Text Messaging Consent

Apollo Air Conditioning and Refrigeration collects opt-in consent verbally from our customers. Customers may opt in to receive text messages either in person at our physical location or over the phone when they call us. When a customer is registered for the first time, we ask for their phone number, and our staff is trained to ask whether the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. Customers are verbally informed that message and data rates may apply, message frequency may vary, and that they can text HELP for support or more information and STOP to unsubscribe at any time, after which no further messages will be sent. Customers are also informed that their information will not be shared with third parties.

By submitting our contact form and signing up for texts, you consent to receive text messages from Apollo Air Conditioning and Refrigeration at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help.

Warranty Policy

Warranties

Warranty terms vary depending on the equipment and manufacturer. Details specific to your purchase are provided at the time of sale. We install and service equipment from several major manufacturers, including Carrier, Gemaire, and others; manufacturer warranty terms and coverage differ by brand and product line, and parts warranties are likewise manufacturer-specific.

If you have questions about our Warranty policy, please contact us by phone at 813-557-2905 or through the "Contact Us" link on our website.